Get Best Hospitality for Your Restaurant with POS Terminals

If you are a restaurant or super store owner, then serving the customers efficiently is your primary goal. You should make sure that your customers get what they want in a very short interval of time. The productivity and success of the restaurant industry depend completely on the way customers are dealt with. If the attending staff, bartenders, chefs and waiters are doing their job with perfection, your customers are going to be happy. And one of the best ways to enhance the efficiency of your restaurant staff is by setting up POS terminals.

These terminals help you to provide speedy and accurate service to all your customers. With the help of these terminals you can also have better floor management and ordering process. This system offers a convenience to customers through which they can place their orders and make payments from their seats. These systems are always the first choice for large scale restaurant industry as they provide an ease in taking the orders, setting up the menu, managing the tables, minimising the queues, coordinating with the kitchen staff, clearing payments and many more. There are various software programs and terminals available in the market through which you can minimise your operational costs and grow your restaurant business rapidly.

If you have this system in your restaurant, then it allows you to attend to large number of customers, minimising the queue of your customers waiting for their turn. This will also help in improving your revenue graph and the customers will be much impressed with your quick service system and will definitely visit again and again in your restaurant. It provides an inter-connected server system, which allows you to keep record of all the transactions held from different centres. This system also helps you to calculate the sum amount of orders placed during a day or a week or even a month.

If you are planning to buy these POS terminals, it is necessary for you to conduct some online research and a market survey. In addition to this with plenty of online websites you can buy online point of sale for your restaurant business. With these websites you can have this device at reasonable price point. These online sites with their 24x7 availability provide you an opportunity to have this beneficial device for your business. Thus, with these websites get this device so as to enhance you’re the efficiency of your business.

Most Common Point of Sale Pitfalls

A point of sale system is integral to almost every retail business, irrespective of its size. However, it isn’t really easy to buy the right POS system, especially, when you have limited knowledge about its scope and functions. There are several retailers who have bought a point of sale system just going by the brand name, or recommendation from a friend, and not really considering its usefulness for their business. If you don’t want to be counted in the list of those unsuccessful retailers, here is a list of most common pitfalls that you need to save yourself from when buying a POS –

1. Impulsive purchase – Buying a Point of Sale system isn’t the same as buying clothes. Impulsive purchase of a POS can cost you in the long-term and leave your business in a bad condition. It is always recommended that before buying the system, you should always opt for a trial. There are several POS sellers out there who offer a limited period trial or demonstration of their systems to help the retailer in getting accustomed to its features and learn how to use it. 

2. Going for a standard POS system with too many or too little functionalities – This is one of the most common mistakes that retailer make. They fail to recognise the fact that their business is unique and different from other retail businesses. So they cannot use a ‘one-size-fits-all’ approach when buying the point of sale. The best approach is to go for a system that is customised to your needs.

3. Buying hardware before software – Ensuring compatibility of the POS hardware and software is crucial for smooth operation. However, a large number of retailers buy the hardware first, thereby limiting their choices for software programs that would be compatible to the hardware.

4. Overlooking compatibility of the credit card processing system with the software – Again, signing up for the credit card processing service without first purchasing the software is also a compatibility issue. It is not necessary that the credit card processing service that you opt for would be compatible with the software that you buy later.

5. Not training your employees well in advance – A point of purchase system is generally easy to use. Yet there are certain passwords and functionalities that the concerned employees need to be made aware of before the customers start coming in. Inability to train them in time can lead to confusions, errors and poor customer service.

Don’t keep your customers waiting for their orders or payment clearance. Buy a customised, state-of-the-art point of sale system, and streamline your business operations.

Learn to Increase Revenue with Restaurant POS Solution

For every business, Point of sale system has become a highly essential item as it is only such a product that can fight away money leaks and loopholes. When too many manual transactions take place, certain transactions may go unrecorded or duplicated. A number of advantageously positioned Restaurant POS solution can help the restaurant to receive, pay and account for the entire transactions taking place.

At the same time, the cost of operating the restaurant may hinder profitability to a great deal. However, such restaurant operational expenses can be controlled to a reasonable level and enhance the monthly profit margins by installing Restaurant POS solution.

The Point of sale system requires a range of hardware and software components for complete functionality. Precise hardware and software requirements depend on the location of POS solution.A complete POS system for the restaurant comprises the following hardware components - networking devices (such as cables, routers etc), a server and several terminals, receipt printers, cash drawers, barcode scanners and label printers.

A server consists of a complete Central Processing Unit (CPU) with storage, data input and output devices. It functions as the centralised database store that all other system components use to process the required tasks. Thus, every data entering the system through the various terminals is stored in the central database.

Receipt printers, barcode scanners and cash drawers are at the transaction end of the Restaurant POS solution. Printers are connected to the Point of sale system through a PC. Barcode scanners read product details and feed into the POS. Label printing can be outsourced unless otherwise required.

The POS software serves as the boundary amid human and hardware components of the system. Its user interface is highly discerning to cut-down training costs besides integrate an online payment gateway for credit/debit card payments in the POS system. Check out Pospeople.com.au to buy a Restaurant POS solution.

Difference between Retail and Hospitality POS Software at a glance

A Point of Sale (POS) system is a set of computers arranged in series for use in any restaurant/ bar to generate guest checks and place order for food and drink to the kitchen and bar. The orders are entered on a computer located generally in the forefront which sends the order to the appropriate location for execution.

Though all POS systems are designed to contest shrinkage and enhance effectiveness, the differences between the systems created for restaurants and retail outlets differ widely. Though there are surfeit of hardware options that distinguish the systems, the chief variation is that POS systems for eateries are normally developed most exclusively for the restaurant using it while retail POS systems tend to be universally applicable.

Additional software comprises table management - the capability to divide checks among the guests, attach incentives or allow rebates. It has an entry screen equipped with the precise layout of tables in the restaurant to enable the server simply to touch the correct table for adding orders, print checks or process credit cards.

Hospitality POS software is consumer oriented on the front with being more business-oriented in the rear. Retail systems perform many functions than restaurant POS systems do. While the touch screen, printer and credit card scanner includes the complete eatery system, such items form only a meager part of a retail POS system.

Retail POS systems have advanced accounting systems enabling the creation of purchase orders, invoices and pick up slips besides the software to track accounts receivable and payable, multiple payment levels, customer purchase history, addresses, and all correspondence and comments from the customer etc.

Front office employees can access the software to view the prices, process transactions and apply item discounts.

Pospoeple.com.au offers an extensive range of all kinds of POS solutions to suit specific requirements of distinguished industry.

Restaurant POS Solution: Creating the WOW Experience for Your Customers!!

Everyone, every now and then, likes to go out and have a night on the town by going to a good hotel or restaurant or kicking back at a nice pub. The selection of a restaurant depends on a variety of factors like food taste, variety of drinks, prices, quality, ambience, etc., but one factor that is of utmost importance in this industry is services. In the hotel and restaurant industry, the point of sale (POS) is not merely a cash counter, where payment is made, like in retail, but the entire experience from the point of booking a table to ordering the food and ultimately making the payment. This entire experience can either lead to a satisfied, loyal customer, who will give good word-of-mouth, or a dissatisfied, angry customer, who will tell others about this unpleasant experience. So it is of paramount importance that a restaurant provides customer with a unique and pleasurable experience, to ensure repeated business and increase in business via good word-of-mouth. One tool that can help restaurants deliver such an experience is the POS solution.

Restaurant POS solutions provide your business the hardware and software required to run it efficiently and cost-effectively. The features and applications within the POS solution ensure that you deliver quick and satisfactory services to the customers. A good POS solution helps you manage your business better as it comes with –

•             Excellent reservation and table management system to help customers make reservations and get a table according to their preference and time.

•             Efficient inventory management system to help you keep track of your resources and avoid out-of-stock situations.

•             Efficient order management and table delivery system to ascertain that the correct order is taken and delivered to the correct table quickly.

•             Quick bill generation with facilities for discounted invoices and different payment options to ensure customers don’t have to wait long after their meal is over.

•             Good scheduling and employee management system that keeps a check on the employees’ in/out timing and give efficiency to the business.

•             Large data storage and memory capacity to allow for creation of customer loyalty programs so that customers can order what they had the previous visit, get a discount for frequent visits, or add customisation to their order like no sugar, less salt or more spicy, etc.

The above features provide your business the ease of managing the point of sale in your restaurant, while giving your customers a great experience and amazing services that will in turn lead to a great reputation amongst people.

How to Capture the Market in Sydney with Efficient Point of Sale Systems?

If you are a restaurateur, you would be very much aware of the need of a restaurant point of sale system for your outlet. With new restaurants mushrooming in Sydney like never before, restaurant software POS are being developed by numerous manufacturers in the country and across the world. Being a restaurateur, it becomes your responsibility to choose the POS software that can be customised to suit your requirements.

A lot depends on the choice you make when buying the point of sale system and this decision can be a big commitment on your part. Once you have made the decision, you can see a drastic improvement in the customer base and your market share. You can also see a drastic surge in the productivity of your restaurant with less wastage and greater profits. By customising the features of your restaurant software POS, you can simplify the tedious business transactions and beat the competition effectively.

When you have a customised restaurant point of sale system in place, there are a number of benefits that you can avail. Some such benefits are stated below:

1)    Automation of tasks giving your employees can focus on other important elements such as producing excellent quality products and ensuring customer satisfaction.

2)    Speeding up the seating, ordering and payment processes, ensuring your customers are happier and your staff performs better.

3)    From ordering supplies to tracking inventory, you can do it all with a restaurant POS software.

4)    Labour management becomes easy with an effective point of sale system.

5)    Less wastage and better utilisation of resources.

Thus, an effective point of sale system and a restaurant software POS can benefit your business by giving you an added advantage, eliminating wastage and enhancing productivity and customer satisfaction. For restaurateurs who want to capture a larger market share for their business, having an effective point of sale system is imperative.

Accelerate Your Restaurant’s Operations & Growth with Point of Sale Solutions

Restaurant owners are most happy when their outlet is buzzing with people and everyone is talking about it for good reasons. No one wants to keep their customers waiting in queues or disappoint them with order mismatch or delay in order taking. To prevent such circumstances, customised restaurant POS solution can come to the aid of such restaurateurs.

A point of sale system designed specifically for a restaurant takes care of all the aspects of managing the outlet, such as – menu selection, kitchen order printing, inventory control, quick payment and sales tracking.  All these features are designed for ensuring smooth operation at the restaurant, and enhancing customer satisfaction and loyalty levels.

Ideally, a restaurant POS solution comprises of a touch screen monitor, cash drawer, credit card reader, and receipt printer. Additional components may also be found in some advanced point of sale systems including kitchen printer, and software options such as table service, seating layout, reservation support, employee time card tracking, gift certificate management, etc. All these components are aimed at improving the efficiency of the restaurant staff to ensure quick service and customer satisfaction.

In restaurants, the sitting areas are limited but the stream of customers continues to come in (for good restaurants). In such a scenario, it becomes very difficult for the restaurant managers to turn down people who are willing to try their service. With the restaurant POS system in place, it becomes relatively easy for the managers take better care of the incoming and settled customers, avoid confusions in orders, ensure quick delivery of the order to the right table and complete the billing process within minutes. The restaurant POS solutions help you avoid errors, enhance accuracy and have better data for future analysis

Cafe POS

The long-term benefits of investing in an efficient point of sale system for your restaurant are as follows –

Ø  Wider customer base.

Ø  Cost control.

Ø  All the time for focusing on improving the services and food quality.

Better brand image.